PorkChup Solutions, the creator of eMail2Pop, offers many methods of contact.
Note: eMail2Pop and PorkChup Solutions are not affiliated with America Online, Inc.
Support response times typically range from 1 to 6 hours during normal business hours. All e-mail is usually answered within 24 hours. Because PorkChup Solutions is located in California, business hours are 10AM to 6PM. Support services are available after 6PM until 11PM, depending on the current business schedule.
Online Live Support:Sales and Order Inquiries
Live support is available only when the button above says "Click here for Live Help." When Live Help is available, a chat window will be initiated. Typical wait time for a live operator is approximately 5 minutes.
Support Forums (online discussion area): http://forums.porkchup.com
The eMail2Pop Support Forums provides an excellent place to communicate with eMail2Pop Support and other users of eMail2Pop. Support response times are usually the same or better than e-mail, because other eMail2Pop users may join in and lend a hand. The Support Forums are an excellent knowledge base of current and past issues. Try searching the forums before posting a message. The support forums also offer private messaging systems.
Online Documentation: http://support.email2pop.com
The help file distributed with eMail2Pop is also available online for quick and easy access. The online help file always contains the most up-to-date information.
Support E-mail: firstname.lastname@example.org
Order/Registration Issues: email@example.com
Bulk Ordering / Corporate Inquiries: firstname.lastname@example.org
Company Inquiries - PorkChup Solutions
|3:45 PM May 21, 2013 PDT on east
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